Prepared for ▇▇▇▇▇ Heating & Air
A typical $3M HVAC company. Details redacted.
$65,117 a month, $3,101 every working day. Slow web response and un-chased estimates push the real number higher.
- Inbound calls per day
- 32
- Calls missed or unanswered
- 30%
- Caller-to-customer conversion
- 38%
- Average job value
- $850
The biggest leak here isn't pricing or demand, it's that close to a third of inbound calls never get answered. For a shop this size that almost always happens in the field: a tech in a crawlspace, the owner driving between jobs, the front desk already on another line. The homeowner just dials the next company.
With an $850 average job, recovering even a third of those missed calls is well into six figures a year. And that's before the estimates that sit for two weeks and the maintenance customers who quietly lapsed, both of which usually cost more than the missed calls.
None of this needs new staff or new software. It's making the system this shop already runs respond instantly and follow up on its own.
We make the system you already have actually work.
Catch every call.
Every caller who doesn't get through gets a fast, automatic response through your own system, so they don't just dial the next company on the list.
Respond in seconds.
Web and form leads get an instant response, because the company that replies first usually wins the job.
Chase every quote.
Open estimates get followed up on a schedule instead of being forgotten, so more of them turn into booked work.
Wake up past customers.
Dormant customers get reactivation and maintenance reminders, turning the database you already own back into booked jobs.
Weekly revenue dashboard, so you see exactly what's been recovered.
Live in 30 days or you don't pay until it is. And if our audit doesn't find a meaningful, recoverable opportunity for your business, we'll tell you straight not to buy.