Prepared for ▇▇▇▇▇ Heating & Air
A typical $3M HVAC company. Details redacted.
$61,200 a month of booked work that today walks to a competitor when the phone rings out. Unchased estimates and a dormant database push the real number higher.
- Inbound leads per month
- 90
- Average job value
- $8,500
- Close rate today
- 38%
- Lift from 60s reply
- +8pp
The opportunity here isn't pricing or demand, it's the calls that ring out and the web forms that sit unread when this shop is slammed. Closing 38% of the leads they actually talk to is solid, but a real chunk of their inbound never reaches that step because nobody picked up in time, and in summer that's a lot of jobs walking straight past them.
With an $8,500 average job, adding even seven booked installs a month by answering every inbound in under a minute is well into six figures a year, all of it work that was already trying to buy from this company. The homeowner Googles three shops in a row and books whoever answered — right now that isn't always this one.
None of this needs new staff or new software for the owner to run. A trained team plus a natural voice and chat agent answer every inbound in the company's name, quote a range where they can, and book qualified jobs straight into the calendar. The shop pays based on the extra jobs booked.
We become your speed-to-lead team.
We answer every call and web lead.
Every inbound call and every web-form enquiry gets a real, on-brand answer in under a minute — mornings, evenings, weekends, the busy season. We work inside your existing phone number and website, not a separate one.
We quote, qualify and book straight in.
The caller gets their questions answered, a ballpark range where we can, and their job on your calendar. If they are a job for your team, they are already booked by the time you hear about them.
Warm jobs go straight to your team.
When a homeowner is ready to move, they land in your calendar with the notes your techs need. You keep doing what you are good at.
You see everything, live.
Every call, every enquiry, every response time, every booked job in one dashboard, plus a weekly report. Full transparency, no wondering whether the work is getting done.
Real people on our team today, trained on your business, backed by voice and chat agents. Everything runs inside your own approved phone number and website, on your terms, never from us.
We start on performance, so the risk is ours, not yours. And if the audit shows your inbound volume isn't there to make this worth your time, we will tell you straight not to start.