Reply to every inbound call and web enquiry in 60 seconds.
The company that replies first usually wins the job. We become your speed-to-lead team and answer every inbound in your company’s name — day, night, holidays — inside the phone number and website you already use. You only pay when we book you extra work.
Done for you. No new software. No hiring. Performance-based to start.
Meet Sol, the agent on your inboundThe company that replies first usually wins the job. Most shops answer when they answer, and the caller books with whoever picked up. We answer every inbound call and web enquiry in under a minute, so it is you who gets the job.
- A homeowner calls at 6:07pm. The office is closed. Voicemail. They call the next shop on Google.
- A web form comes in overnight. Nobody sees it until 9am. By then the customer has already booked with someone else.
- In summer, the phones ring off the hook and half the leads go to voicemail. You never find out who they were.
- The customers you do talk to close well. The problem is how many never get that far.
- Every inbound call and every web enquiry gets a real, on-brand answer in under a minute — day, night, holidays.
- The caller gets their questions answered, a ballpark range where we can, and their job on your calendar.
- Ready-to-buy customers land in your team's calendar with the notes your techs need.
- You watch every call, every response time and every booked job land in one live dashboard.
What is a slow reply costing you?
Every call that rings out and every web form that sits unread is a homeowner Googling the next shop. Move the sliders to see the extra booked jobs a 60-second reply would win back.
That last slider is the extra percentage points of close rate you win by replying to every inbound in under a minute. Set low on purpose: the widely cited InsideSales / HBR benchmark is roughly 21× more likely to qualify a lead if contacted inside 5 minutes vs 30, so a single-digit close-rate bump is a floor, not a stretch.
- Per month
- $26,000
- Extra jobs / mo
- 4
Behind the number
You book about 17.5 jobs a month today. Replying to every inbound inside a minute lifts that to 21.5 — that’s the number above.
Want this in writing, for your company?
We’ll send you a personalized Speed-to-Lead Scorecard: the number above broken down, what it would take to hit sub-60-second reply for real, and the other booked jobs most HVAC shops are leaking (unchased estimates, missed calls, dormant customers).
What this number means
The figure above is built entirely from your own inputs, and it’s deliberately conservative. The widely cited InsideSales / HBR benchmark is roughly 21× more likely to qualify a lead if contacted inside 5 minutes vs 30, so a single-digit close-rate bump from a sub-60-second reply is a floor, not a stretch.
It also stops at inbound. Once you add the quotes already sitting in your CRM from the last year, plus the dormant maintenance customers, the real number is almost always bigger than the headline.
We become your speed-to-lead team.
You already pay to make the phone ring: the trucks, the Google Ads, the reviews, the branding. Then a lead calls at 6:07pm and there is nobody to answer, and they call the next shop. We plug that leak, inside the tools you already run, so it is you who gets the job.
01We answer every call and web lead.
Every inbound call and every web-form enquiry gets a real, on-brand answer in under a minute — mornings, evenings, weekends, the busy season. We work inside your existing phone number and website, not a separate one.
02We quote, qualify and book straight in.
The caller gets their questions answered, a ballpark range where we can, and their job on your calendar. If they are a job for your team, they are already booked by the time you hear about them.
03Warm jobs go straight to your team.
When a homeowner is ready to move, they land in your calendar with the notes your techs need. You keep doing what you are good at.
04You see everything, live.
Every call, every enquiry, every response time, every booked job in one dashboard, plus a weekly report. Full transparency, no wondering whether the work is getting done.
Real people on our team today, trained on your business, backed by voice and chat agents. Everything runs inside your own approved phone number and website, on your terms, never from us.
You don't pay for activity. You pay for booked jobs.
We start on performance: you pay based on the extra jobs the speed-to-lead system books for you, not for hours or seats or software. Once it is clearly paying for itself, we move to a simple monthly retainer. No long contract, no platform fee, no risk while we prove it on your own inbound.
See the exact report you’ll get.
Every audit starts with a Speed-to-Lead Scorecard: a one-page breakdown of the booked work walking to a competitor when your phone rings out, and what it takes to catch it. Here’s a redacted example.
Your shop could be the first case study.
We report results in plain numbers. The kind of line that goes here, once a client’s first month is in:
“Captured ~$X in extra booked jobs from calls we would have missed, in the first 30 days, for a $3M shop.” (illustrative format, not a real client yet)
Once speed-to-lead is working, we plug the rest.
Answering fast is where the fastest money is, so we start there. When it is paying, the same team closes the other gaps booked jobs slip through.
RemyEstimate recovery
Every estimate you have already sent that went quiet gets followed up by call, text and email until the homeowner books or tells us no.
AdaMissed-call rescue
Any caller who slips through anyway gets followed up fast, so they don't just dial the next company on the list.
MaeDatabase reactivation
Past customers and dead leads get woken up with reminders and offers, turning the list you already own back into booked work.
IrisReviews on autopilot
Happy customers get asked for a review at the right moment, so your reputation keeps compounding while you work.
TheoFinancing nudges
Financing gets surfaced at the right moment, so more homeowners say yes to the bigger install instead of putting it off.
We start on performance, so the risk is ours, not yours. And if the audit shows your inbound volume isn't there to make this worth your time, we will tell you straight not to start.
Straight answers
- Who actually answers the calls?
- Our team does, on your behalf. Trained people who answer your phones and reply to your web enquiries in your company's name, backed by AI voice and chat for the after-hours edges, the way your own front office would. We work inside your existing number and website, not a separate one. You get the booked job.
- Won't AI sound weird to my customers?
- The person your customer talks to first is either a trained human on our team or a voice agent that sounds natural, introduces itself honestly, and hands off to a real person the moment the caller wants one. We tune it on your business so it never says something you wouldn't. Calls are recorded on your terms and you review them.
- Do I need to switch software?
- No. We work with the phone number, website and CRM you already have. If you don't have a clean way to route inbound to us, we will sort that out as part of getting started.
- What does it cost?
- We start on performance: you pay based on the extra jobs the system books for you, not a flat software fee. Once it is clearly working, we move to a simple monthly retainer. The free audit shows your recoverable number first, then we talk fit.
- How fast can we start?
- Quickly. Once we have your number and your web forms routed to us, calls start getting answered in seconds within days, not months.
- What about my unchased estimates and old customers?
- Those leak money too, and we fix them. We just start with speed-to-lead because it is the fastest money to recover — every hour a lead sits unanswered, it is walking to a competitor. Once it is working, the same team handles estimate recovery, missed calls and database reactivation.
Find out what a slow reply is costing you.
A free 20-minute Speed-to-Lead Audit. We show you the booked work walking to a competitor when your phone rings out first. If it isn’t worth your time, we’ll say so.